Get In Touch
Send Us a Message
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Office Information
Visit us at one of our locations or schedule a meeting to discuss your technology needs.
Nairobi (Headquarters)
P.O. Box 38721 - 00623, Nairobi, Kenya
+254 700 000 000
info@novelcloud.systems
Mon-Fri: 9AM-6PM EAT
Future Locations
Lagos, Nigeria
Coming Soon - West Africa Hub
Contact: +234 800 000 0000
Cape Town, South Africa
Coming Soon - Southern Africa Hub
Contact: +27 21 000 0000
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM EAT
Saturday: 10:00 AM - 2:00 PM EAT
Sunday: Closed
24/7 Emergency Support Available
Frequently Asked Questions
Find quick answers to common questions about our services and processes.
How quickly can you start working on my project?
We typically begin projects within 1-2 weeks of contract signing. For urgent projects, we can start within days.
Do you provide ongoing support after project completion?
Yes, we offer various support packages including 24/7 monitoring, maintenance, and technical support.
What industries do you specialize in?
We serve multiple industries including finance, healthcare, retail, manufacturing, and professional services.
How do you ensure project security and confidentiality?
We follow strict security protocols, sign NDAs, and implement enterprise-grade security measures.